INFORMATION ABOUT YOUR FREE BASIC DELIVERY & IN HOME SETUP
- Your delivery and setup is FREE anywhere in the lower mainland
- Deliveries are scheduled Tuesday through Saturday only
- We do not guarantee a time frame in advance as the route is completed the day before
- You will receive an automated call or email the day before with a 3-4 hour window
- We will always do our best to accommodate your delivery but if you have a specific date and time for your delivery there is a flat rate delivery charge of $125.00 + GST. Please note for specific days and times we require a minimum of 7 days notice and is subject to availability.
- If you are not home during the 3 hour window there is a $125.00 + GST re-delivery charge
- We are not responsible for the dimensions of your home, hallways, doors, elevators..etc Orders that cannot be delivered because of height or width constraints have a flat rate repackaging fee of $50.00 + GST and a re-delivery fee of $125.00 + GST.
- If your delivery is deemed unordinary, requires special attention, a second trip, extensive assembly/reassembly services there is a flat rate delivery charge of $125.00 + GST. For example, disassembly of a American Leather Comfort Sleeper for delivery, and reassembly in-home.
- Deliveries can only be scheduled once all the items have arrived
- We do not remove or move any old furniture or mattresses. Please make sure the room is ready for the new items to be setup.
- If you need your existing furniture and/or mattresses picked up for recycling. Please call Canadian Recycling at 604-777-0324 (charges apply)
- Any tags or stickers that are attached to the furniture will remain and is the responsibility of the customer to remove at his/her discretion. We do not remove or install additional sliders or felts during the delivery process. However, please note that all furniture arrives with foot protection in the form of a plastic slider or felt.
FOR MORE INFORMATION PLEASE CALL 604-523-0100 OR EMAIL US AT INFO@LALJIHOME.COM